TFSC Contact Center Function to Centralize at AFPC

  • Published
The HQ Air Reserve Personnel Center (HQ ARPC) Total Force Service Center, located at Buckley Air Force Base, Colo., is centralizing its contact function at HQ Air Force Personnel Center (HQ AFPC), Joint Base San Antonio-Randolph, Texas, effective Aug. 1, 2018.

The HQ AFPC Total Force Service Center will answer Air Force Reserve (AFR) and Air National Guard (ANG) calls, 24/7, 361 days per year. HQ ARPC will continue to provide the same personnel program services for the AFR and ANG without interruption.

For optimal service, Airmen are encouraged to contact their servicing Force Support Squadron first for assistance with personnel program matters. If further assistance is required, customers may call 1-800-525-0102 or leverage the self-help option by submitting a request through myPers and an agent will respond promptly.

Assistance may be requested 24/7/365 by logging onto myPers.

//SIGNED//
 ELLEN M. MOORE
Brigadier General, USAF
Commander, HQ Air Reserve Personnel Center