eBenefits

DID YOU KNOW THERE IS AN ONLINE RESOURCE FOR RETIRED OR SEPARATED MEMBERS TO ACCESS THEIR PERSONAL RECORDS?

Once a member separates and/or retires, they can access their entire master personnel file (which includes DD Form 214's, NGB 22's and evaluation reports), without a Common Access Card, through a Department of Veterans Affairs web site call eBenefits. The web site is https://www.ebenefits.va.gov 

** First-time users will need to register by clicking on the "Register" button on the top right-hand side of the eBenefits homepage.  Users will need to register for the PREMIUM account for access to all services. Once the account is established, the user will have continued access to the web site to retrieve their master personnel file.

The eBenefits help desk number is 800-983-0937, please contact them for further help or instructions on how to use the eBenefits web site.

WHY IS THIS IMPORTANT TO KNOW?

The Air Reserve Personnel Center does not provide members with documents out of their master personnel files; they are referred to eBenefits.

WHAT EXACTLY IS IN A MEMBERS' MASTER PERSONNEL FILE?

Anything that is in a members' ARMS/PRDA record is considered their master personnel file. eBenefits pulls documents directly from ARMS to provide to users of the web site. 

WHERE CAN SERPARATED/RETIRED MEMBERS' FIND THEIR MEDICAL RECORDS?

 Medical records are maintained through the Department of Veterans Affairs Record Management Center in St. Louis, Missouri. They can be reached at 888-533-4558.

Need more information? Click here for the eBenefits informational brochure.