IMA Pay Office
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For most pay requests, please allow our office up to 10 business days to process your documents. If at that time you don't see an LES on MyPay, please give us a call.
To avoid a delay in pay, and if your tour is less than 30 days, you may submit your orders using Electronic Tour of Duty Certification (TODC). If you choose this option in place of the hard copy, your orders will be processed within 4 business days upon certification by your certifier. For a tutorial on how to use TODC, Seee the "Tour of Duty Certification Instructions" below (Note this cannot be done if IDTs are in conjunction).
If you have issues sending an encrypted email to the RPO please try to fax the document or use the myPers messaging tool (see instructions below).
Average processing times:
As of 15 Oct 18, submissions to the Reserve Pay Office (RPO) will no longer be accepted from email, AMRDEC, or fax.
The MyPers case management system will ensure customer submissions are verified, tracked, and executed within measurable timelines to ensure quality customer service
If you have grossly aged items, please contact your assigned detachment with your MyPers ticket #. The Det will contact the HQ RIO for oversight/updates.
Please be advised that submitting incorrect/incomplete packages, omitting key supporting documents, or delayed responses to technician follow-up requests will delay your final reimbursement.
Key training and required submission documentation can be found on the RIO Connect App and at the HQ RIO Website
Choose from the links below to submit your specific request.
Keep in mind:
Orders will not be extended for the sole purpose of taking leave carryover. However, with the gaining commander’s approval of a leave carryover request, the leave carryover days will be “built into the orders” upfront and prior to orders initial publication, as part of the “tour length.” Once the orders are published, the orders cannot be amended after the fact to extend the order for the sole purpose of taking leave/leave carryover days.
Once you have the Leave Carryover Statement of Understanding and the authorization published in the order, you can email the pre-certified order (on the start date) to the RPO. Also send in the AF Form 1089 and the final certified order (AF938) from which you are carrying leave from (4 total documents).
In order to sell any outstanding leave, please submit a completed AF 1089 (see sample below for instructions) with a final, certified copy of the corresponding order (AF 938) to the HQ RIO Reserve Pay Office.
Attn: Reserve Pay Office
18420 E. Silver Creek Ave.
Bldg. 390, MS68
Buckley AFB, CO 80011
The Fiscal Year 2016 Nation Defense Authorization Act created a new military retirement system that blends the traditional legacy retirement pension with a defined contribution to Service members’ Thrift Savings Plan account. The new Blended Retirement System goes into effect on January 1, 2018. All members serving as of December 31, 2017, are grandfathered under the legacy retirement system. No one currently-serving will be automatically switched to the Blended Retirement System. Though they are grandfathered under the legacy retirement system, Active Component Service members who entered the military after December 31, 2005, and Reserve Component Service members who have accrued fewer than 4,320 retirement points prior to January 1, 2018, will have the option to opt into the Blended Retirement System or remaining in the legacy retirement system. The opt-in/election period for the Blended Retirement System begins January 1, 2018, and concludes on December 31, 2018. All Service members who enter the military on or after January 1, 2018, will automatically be enrolled in BRS.
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