The following procedures are for Air National Guard and Air Force Reserve Casualty Reporting Procedures for Casualty Assistance Representatives (CARs): 

If duty status is:

Report to:

- Active Duty (AD) 

- Active Duty for Training (ADT) 

- Inactive Duty for Training (IDT) 

- Performing authorized travel directly to or from such duties

Randolph AFB, Texas
DSN 665-3505 or 
Commercial 210-565-3505 or 
e-mail AFPC.casualty@US.AF.MIL

- Non-duty (Guard/Reserve)
- Retired Air Reserve Component servicemember not eligible to receive retirement pay (Gray Area) 

- USAFR participating servicemembers (Unit Assigned/IMA) 

- USAFR nonparticipating service member (IRR)

For the Non-duty  Guard/Reserve please put the information below:

All casualty reporting is being submitted via myFSS.

Log into

• In the "Search Knowledge Articles," type in "AFR/ANG Reporting Death of a Service Member in Various Duty Statuses" OR "Active-Duty Casualty Services"

• Scroll to the bottom of the knowledge article to find "Create a request"

• Select Non-Duty Casualty inquiry (all SGLI, FSGLI, ABO, TSGLI claims for members not on active status).

You can view the casualty report and submit the documents for the claim in the HR Actions tile in myFSS.

Please work with your PSM located in your MPF/MPS to gain access to the casualty reporting tool.

Casualty Assistance Representatives can contact ARPC at 720-847-3500 or DSN 847-3500 or email

- Guard/Reserve service member older than age 60 and receiving retired pay

Defense Finance and Accounting Service (DFAS)-Cleveland at 800-321-1080


Prepare a Defense Casualty Information Processing System (DCIPS) message for all members in duty status. Access to download the DCIPS must be requested through AFPC/DPWCS (Air Force Casualty) via e-mail at or by calling DSN 665-3505.

Review these training slides for required information when reporting member's death to ARPC Casualty Office.  

CARS: For additional information or training, please visit the Casualty Assistance SharePoint page.

CAR Training Information

CAR Non-Duty Status Training Slides