Individual Reserve Travel
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*** Submit Travel Reimbursement Requests by clicking here ***
Information is current as of 15 Sept 2020
Travel Reimbursement Office:
--Travel Order Vouchers: currently working transactions submitted 14 Sept 2020
--IDT Vouchers: currently working transactions submitted 14 Sept 2020
--PCS Vouchers: currently working transactions submitted 14 Sept 2020
Allow 10-12 business days after submitting a complete and accurate voucher for payment. If your voucher is outside these processing times, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your MyPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.
Booking flights for travel on orders:
If orders have already been cut, check the back of your orders to see whether the voucher will be filed in DTS or RTS.
- If DTS, members should log into DTS and book flights and lodging through the system.
- If RTS (or if orders are not yet approved), IRs can book travel by calling their base of assignment’s CTO or by calling SATO at 1-855-794-4924 or 1-855-794-4927.
DON'T FORGET! Reservists can make flight reservations without approved orders,
but approved orders (or a VOCO) must be submitted to
CTO no later than 72 hours prior to travel.
Also available at https://www.defensetravel.dod.mil/site/training.cfm
Additional DTS Resources
TFSC: 1-800-525-0102 - DSN: 665-0102
Other useful numbers:
AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb):
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours: 1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or
FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).
To download the RIO Connect mobile app for your device or for more information click here.
HQ RIO Quick Guides