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Individual Reserve Travel

 

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IR Travel Resources

*** Submit Travel Requests by clicking here ***

Travel Advances, General Officers (O7-O10) travel, PCS/PPM, RTS Debts, All other travel*

*"Travel: All Other Claims": IRs should select this category when filing all routine travel claims, such as IDT reimbursement and travel vouchers

Information is current as of Jan. 13, 2020

Travel Reimbursement Office:

--Travel Order Vouchers: currently working transactions submitted 13 Jan 2020

--IDT Vouchers: currently working transactions submitted 13 Jan 2020

--PCS Vouchers: currently working transactions submitted 13 Jan 2020

Allow 10-12 business days after submitting a complete and accurate voucher for payment. If your voucher is outside these  processing times, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your MyPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.

TFSC: 1-800-525-0102 - DSN: 665-0102


Other useful numbers:

SATO/CTO: 1-855-794-4924 or 1-855-794-4927

AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb): 
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours:  1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL  or  
UTAPSweb:  AFRC.UTAPSWEB@US.AF.MIL

FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).

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To download the RIO Connect mobile app for your device, click on the appropriate link below. For more information on the RIO Connect app click here.