Individual Reserve Travel
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*** Submit Travel Requests by clicking here ***
Travel Advances, General Officers (O7-O10) travel, PCS/PPM, RTS Debts, All other travel*
*"Travel: All Other Claims": IRs should select this category when filing all routine travel claims, such as IDT reimbursement and travel vouchers
Information is current as of Jan. 13, 2020
Travel Reimbursement Office:
--Travel Order Vouchers: currently working transactions submitted 13 Jan 2020
--IDT Vouchers: currently working transactions submitted 13 Jan 2020
--PCS Vouchers: currently working transactions submitted 13 Jan 2020
Allow 10-12 business days after submitting a complete and accurate voucher for payment. If your voucher is outside these processing times, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your MyPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.
Also available at https://www.defensetravel.dod.mil/site/training.cfm
Additional DTS Resources
TFSC: 1-800-525-0102 - DSN: 665-0102
Other useful numbers:
SATO/CTO: 1-855-794-4924 or 1-855-794-4927
AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb):
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours: 1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or
FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).
To download the RIO Connect mobile app for your device, click on the appropriate link below. For more information on the RIO Connect app click here.