Individual Reserve Travel
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As of 15 Oct 18, submissions to the Individual Reserve Travel Office (IRT) will no longer be accepted via email, AMRDEC, or fax.
The MyPers case management system will ensure customer submissions are verified, tracked, and executed within measurable timelines to ensure quality customer service.
If you have grossly aged items, please contact the Total Force Service Center (TFSC) at 1-800-525-0102 or your assigned detachment with your MyPers ticket number. The TFSC or Det will contact the HQ RIO TRAVEL for oversight/updates.
Please be advised that submitting incorrect/incomplete packages, omitting key supporting documents, or delayed responses to technician follow-up requests will delay your final reimbursement.
Key training and required submission documentation can be found on the RIO Connect App and at the HQ RIO Website
*** Submit Travel Requests by clicking here ***
Travel Advances, General Officers (O7-O10) travel, PCS/PPM, RTS Debts, All other travel*
*"Travel: All Other Claims": IRs should select this category when filing all routine travel claims, such as IDT reimbursement and travel vouchers
Information is current as of Feb. 11, 2019
Travel Reimbursement Office:
--Travel Order Vouchers: currently working transactions submitted 08 Feb 19
--IDT Vouchers: currently working transactions submitted 10 Feb 2019
--PCS Vouchers: currently working transactions submitted 11 Jan 19
Also available at https://www.defensetravel.dod.mil/site/training.cfm
Additional DTS Resources
TFSC: 1-800-525-0102 - DSN: 665-0102
HQ RIO/IR Travel
Attn: IR Travel Office
18420 E. Silver Creek Ave.
Bldg. 390, MS68
Buckley AFB, CO 80011
Other useful numbers:
SATO/CTO: 1-855-794-4924 or 1-855-794-4927
AFRC/FM Systems Help Desk (AROWS-R, UTAPSweb):
Hours: 7 a.m. to 5 p.m. EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours: 1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Email: AROWS-R: AFRCFM.AROWSR@US.AF.MIL or
FOR DTS SUPPORT:
Contact your Organizational Defense Travel Administrator (ODTA).
Stay connected with HQ RIO through your favorite social media apps.
To download the RIO Connect mobile app for your device, click on the appropriate link below. For more information on the RIO Connect app click here.