AF officials tailor AFPERS home page for users

  • Published
  • By Tech. Sgt. Steve Grever
  • Air Force Personnel, Services and Manpower Public Affairs
RANDOLPH AIR FORCE BASE, Texas --  The Air Force is in the first phase in redesigning the Air Force Personnel Services, or AFPERS, website to make it more user-centric and intuitive for Airmen to search and perform personnel transactions.

A team representing each Air Force component determined the requirements for each component-specific home page. The new home pages are broken down into three sections to categorize information and resources on personnel services and actions available to total force Airmen on the AFPERS website.

"As we roll out the new look and feel for the AFPERS home pages, it's clearly the start of a journey to allow all Airmen - including Regular Air Force , Guard, Reserve, civilians and retirees - to go to one central website to do all types of personnel business," said Lt. Col. Jenise Carroll, Total Force Service Centers' knowledge management chief. "The action-based home pages are our Airmen's gateway to getting things done on the AFPERS website."

The first segment of the new home pages is the "I Would Like To..." section that includes a comprehensive list of component-specific personnel services available to Airmen on the AFPERS website. Air Force officials are in the process of integrating Regular Air Force and civilian personnel applications with AFPERS to perform "one-click" transactions from the component's default home page. The Guard and Reserve home pages already have this capability available for their members because they integrated the virtual Personnel Center-Guard Reserve application with the AFPERS website earlier this year.

Guard and Reserve members will have more navigation options on their component home page for accessing personnel information and links to perform personnel actions, said Matthew Pague, Air National Guard's documentation management branch chief.

"They will have the capability to review knowledge in order to fully understand a personnel process; and then simply, on the same website, submit the related application, giving them control over managing their military careers," said Pague. "The capability to review, coordinate and do personnel actions will still be available within the vPC-GR Dashboard, but there be more options to access the online services directly."

The tailored AFPERS home pages will also have "Most Viewed Articles" and "Announcements for Airmen" sections to keep Airmen updated on personnel policy changes and share information that other Airmen from their Air Force component are viewing. The home pages will also have a unique search capability that allows Airmen to look for personnel information specific to their component.

"We need to accommodate Airmen who know what personnel actions they need to perform as well as Airmen who need additional information about personnel programs and policies," said Carroll.

The objective of the AFPERS website and Total Force Service Center is to centralize all total force personnel services and create a single access platform for all Regular Air Force, Guard, Reserve, civilians and retirees.

"Creating user-centric home pages for each Air Force component takes us one step closer to providing Airmen with the knowledge and self-service applications to perform all their personnel business online," said Carroll.

For more information on personnel services and self-service applications, log onto https://gum-crm.csd.disa.mil. All Regular Air Force, Guard, Reserve and civilian Airmen will need to create an account to log into the personnel services website using their common access card or a login name and password. Guard and Reserve Airmen with vPC-GR accounts who have not yet logged into AFPERS should use their vPC-GR user ID and password at first log in. Once Airmen have an account created, they will be able to access personnel services, applications and information from home or any military computer.

Click here for a detailed walk-through of the new features on the AFPERS home pages.