Weekend Warriors Published June 15, 2007 By Mike Molina ARPC Editor DENVER -- For more than a year now, Airmen at the Air Reserve Personnel Center have been manning phones on weekends to support Guard and Reserve Airmen who are performing their monthly military training. "(Unit Training Assembly weekends) are another opportunity when our Guard and Reserve customers can get in touch with us if they have questions or other requests," said Master Sgt. Andew Hunt, ARPC contact center superintendent. The first weekend of each month, the contact center is open from 7:30 a.m. to 4 p.m. to provide drilling reservists and Guardsmen with a variety of personnel services, including the status of their online retirement applications and award packages, verifying retirement points, requests for documents and other information requests. "It's just like a regular duty day," said Staff Sgt. Craig Kramer, NCO in charge of Work Flow Management. "It just gives them the convenience that they can call on their duty time." ARPC began supporting UTA weekends April 1, 2006. Typically, three Airmen provide customer service on the first Saturday and Sunday of every month to as many 176 drilling Guard and Reserve units nationwide. "Our contact center needs to mirror the drilling reservists. So, we're here - in touch," said Dave Aldrich, director of Personnel Services. "'In touch, high touch, all the time,' that's the DPS motto."