Online capability allows Air Guard to submit electronically
By Tech. Sgt. J.C. Woodring, ARPC Public Affairs
/ Published April 10, 2007
Eligible members of the Air National Guard on Thursday joined their Reserve counterparts in submitting retirement applications electronically via the virtual Personnel Center - Guard and Reserve.
This is the second Guard-specific capability added to the 24-hour customer service Web portal operated by the Air Reserve Personnel Center here. Reservists have been submitting the applications online since July.
"Our ultimate goal is to improve and streamline how we deliver services to our Total Force Airmen," said Col. Ann Shippy, ARPC commander. "We're leveraging technology and Web applications to efficiently deliver service to our customers."
Previously, Guard Airmen had to visit their local Military Personnel Flight, complete the required retirement application package, submit it to their supervisor or commander, and send it to ARPC.
The new capability allows personnelists at ARPC to easily track and process retirement applications because the online submission is received via e-mail.
"Before, members would call and ask if their fax got here," said Senior Airman Eric Thayer, personnel technician in the document receipt and work flow branch at ARPC. "We had so many that we had to shuffle through a stack of papers. Now, it's already in our inbox."