Travel invoice system no longer available

  • Published
  • By Master Sgt. Timm Huffman
  • HQ RIO Public Affairs
The software program Virtually There, a service allowing government travelers and commercial travel offices to download travel invoices, is no longer available.

Because of this, individual travelers and CTOs can no longer request copies of missing invoices through that software. As a result, travelers should keep the original copy of their invoice, issued by email at the time of ticketing.

Omega World Travel, Manassas Travel and CWTSato do have alternate processes in place for travelers to obtain replacement invoices, but these requests can take up to one business day to process. For information on how to obtain replacement invoices, visit http://www.defensetravel.dod.mil/site/news.cfm?ID=33.

"It's important for individual reservists to maintain their original, emailed invoice," said Ms. Cynthia Cropper, Chief of IMA travel. "The travel office does not have access to a traveler's invoices and it will delay travel reimbursement until appropriate receipts are provided."