The Who's Who guide for Individual Reservists provides information on which offices own which career processes. Contact information for HQ RIO can be found on the HQ RIO Directory.
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UNIT OF ASSIGNMENT FSS or CSS
All IR's will contact their unit of assignment's FSS or CSS for the following actions:
- Adverse Actions/UIF
- Duty Information Updates
- Personnel Record Updates
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HQ RIO Force ManagementProvides oversight of the following actions for all HQ RIO Detachments:
- myPers incidents
- URC
- Participation
- TAP
- IR members may contact the HQ RIO/Force Management office directly for Uniform requests and
myPers console training.
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HQ RIO Integration Readiness OfficeProvides oversight of the following programs for all HQ RIO Detachments:
- Line of Duty Determinations
- BRS
- Training for IRs and AGRs and Reg AF assigned to HQ RIO
- Directly provides Individual Reservist Orientation training at Buckley AFB to all IRs.
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HQ RIO Reserve Pay OfficeProvides military pay customer service to all IRs to include, but not limited to the following services:
- Processing of Long and Short Tour order military pay entitlements
- Bonus pay processing
- Leave number assignment and processing
- Special Duty Pay
- Overseas Entitlements
- Officer Clothing Allowance
- IDT military pay reimbursement
- Military Buybacks for Civilians
- Manual processing of TSP deduction transactions
Many transactions can be processed via myPay such as updating bank account information, Federal and State Withholdings, correspondence address, and TSP deduction percentages.
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HQ RIO IR Travel OfficeProvides travel pay customer service to all IRs to include, but not limited to the following services:
- RTS voucher completion advice and assistance
- Processing of all RTS vouchers to include the following:
- Final settlement vouchers
- Partial settlement vouchers
- IDT Lodging vouchers
- RTS Mileage only payments
- PCS and PPM Vouchers
- Any assistance required for DTS should be coordinated through the detachment ODTA.
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HQ RIO Orders Writing CellProvides oversight and quality assurance for all HQ RIO Detachments. A customer service function does not exist within this area for IRs directly. IRs should coordinate questions concerning orders with their Orders Writing Technicians at their assigned detachment.
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HQ RIO/IPRProvides oversight and customer service functions for all contingency, exercise, and deployment attendance and orders processing.
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ARPC/FMProvides oversight for the following programs for ARPC and HQ RIO:
- DTS - LDTA function
- AROWS-R
- UTAPS
- ALO
- Budget
- KYLOC
While these functions are centrally managed within ARPC for HQ RIO, IRs will not contact
ARPC/FM directly. The detachments hold customer service functions for all of these
programs; therefore, the IR will only indirectly receive service through these functions via
their detachment.
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HQ RIO DetachmentsProvides the following services to their assigned IRs:
- ODTA - assists IRs with any issues within DTS to include, but not limited to: authorization/voucher completion, insufficient funds notifications, debt management, EFT return, etc.
- Orders writers - assists members with the submission of orders and modifications.
- myPers incidents - initiates and manages IR myPers incidents.
- URC - coordinates actions between the IR, Active Duty unit, and detachments.
- Participation - ensures IRs are fulfilling participation requirements.
- UTAPS - assists IRs with functions within UTAPS.
- Transition Assistance Program
- Line of Duty Determinations - initiates and coordinates via the detachment commander
- Blended Retirement System
- Training for assigned IRs, AGRs and Reg AF
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Active-component unitProvides the following services to their assigned IRs:
- Supervisory roles to include, but not limited to completion and coordination of EPRs/OPRs
- GTC
- UTM
- Security Manager
- UDM