Who's Who for IRs
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UNIT OF ASSIGNMENT FSS or CSS
All IR's will contact their unit of assignment's FSS or CSS for the following actions:
Many transactions can be processed via myPay such as updating bank account information, Federal and State Withholdings, correspondence address, and TSP deduction percentages.
Provides oversight and quality assurance for all HQ RIO Detachments. A customer service function does not exist within this area for IRs directly. IRs should coordinate questions concerning orders with their Orders Writing Technicians at their assigned detachment.
Provides oversight and customer service functions for all contingency, exercise, and deployment attendance and orders processing.
While these functions are centrally managed within ARPC for HQ RIO, IRs will not contact
ARPC/FM directly. The detachments hold customer service functions for all of these
programs; therefore, the IR will only indirectly receive service through these functions via
Stay connected with HQ RIO through your favorite social media apps.
To download the RIO Connect mobile app for your device, click on the appropriate link below. For more information on the RIO Connect app click here.