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  • Airmen's advocates

    We are American Airmen. We have answered our nation's call. And while we are defending our country with our lives, professional military associations such as the Air Force Sergeants Association, the Noncommissioned Officer Association, the Reserve Officer Association, The Retired Enlisted

  • Each of us has power to be happy, serve

    I am an excellent and exceptional person."This mantra is how Joe Gilliam, a motivational speaker, starts his presentation at the National Guard Diversity Conference. He teaches his daily mantra and challenges us to take it up. We have to repeat it many times during the morning. Mr. Gilliam is an

  • Time-saving Remedy

    When asked to write an article for the Center Scene, I kept trying to come up with something new. I couldn't get past the thoughts of my job in the Contact Center and how it fi ts within ARPC. It got me to thinking of how the concepts of Personnel Services Delivery Transformation, Tier 1, Tier 2,

  • Post Report: Comptroller plans division: Taking care of you

    We at ARPC take a great deal of pride being ". . . A Total Force provider servicing the needs of the nation." In the Directorate of Financial Management's Comptroller Plans Division, our duties, responsibilities, and goals revolve around taking care of our customers - the men and women that comprise

  • Personnel records readiness: Are you ready?

    Because change is the one thing you can count on, take time now to review your personnel records to ensure they are ready for whatever is around the next corner. Air Force Personnel Center officials are establishing a campaign to encourage Airmen to review their records each year to make sure they

  • Are you a true team player?

    Are you a true team player? Or, are you just on a team? A team can be a group of individuals working on similar issues. A good team is a group of people who are willing to go out of their way to make each other look good and do whatever it takes to get the work accomplished. People in every

  • ARPC: Committed to Excellence

    As staffs at AF/REP, AFRC/A-1 and ARPC are rebalanced and realigned, ARPC's core competencies have been strongly acknowledged. ARPC members have revolutionized centralized personnel services for the Air Reserve Component through vPC-GR and enhanced Reserve Personnel Contact Center. As Defense

  • How important are our customers to you?

    Have you ever called a business or service company when you've needed assistance and got so frustrated that you finally gave up and hung up the phone? We all know how budget constraints and new technology can translate into more and more automated telephone contact. As times change, what was once an

  • Understanding self, others key to success

    As I approach my first anniversary of joining the Air Reserve Personnel Center team, I've had an opportunity to get to know individuals from all of the directorates, at all levels, both on and off duty. Whether bowling or playing softball with my fellow Airmen or facilitating personnel services

  • PA ensures communication, discourse

    As anybody who has taken a professional military education course will tell you, Prussian soldier and intellectual Carl Phillip von Clausewitz (1780-1831) was "the man." His primary work, On War, presents theories on warfare and strategy. Some of his concepts that continue in today's mainstream