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  • Changing the paradigm to HRM customer service

    In July 2015, Lt. Col. Michael A. Ortiz authored a ground breaking article entitled "Dream Big: Air Force personnel must keep pace with today's digital customer." The article chronicled Headquarters Air Reserve Personnel Center's crusade to improve customer and agent experience by harnessing industry leading technologies and using them to create a
  • Dream Big: Air Force personnel must keep pace with today’s digital customers

    The United States Air Force has a critical mission: Fly, fight, and win in Air, Space and Cyber Space. Like every successful military general in history, Gen. Mark A. Welsh III, Chief of Staff of the United States Air Force, understands that if he takes care of his troops, they will take care of the mission. He recognizes that, when it comes to
  • A.R.P.C. Leadership

    It is always an honor when I have the opportunity to mentor an Airman Leadership School class. Not only do the Airmen have a bright-eyed enthusiasm for what is ahead, their energy is almost intoxicating; they are inquisitive and no-nonsense.They want to know about how to be the best. They have dreams of being great leaders and they talk about what
  • ARPC commander's message: Sexual Assault Awareness Month

    ARPC Professionals, this month is Sexual Assault Awareness Month. As you know, our approach is to emphasize Sexual Assault Awareness and Prevention daily. Even so, we will provide special emphasis during the month of April and we have additional training scheduled for our Wingman Day May 7. To kick things off, I want to provide you with some quick
  • My four tenets of leadership

    Over the last 29 years, I have read a lot of books and blogs. I have served with and spent time with great leaders from all services and the interagency. Most of all, I have spent a lot of time at the school of hard knocks.Now, as a brigadier general, I have boiled these experiences down to four simple tenets of leadership.1. If you TAKE CARE OF
  • Editorial | The color of money: why it is important to complete annual AT and IDT requirements

    Many of you have heard the term 'Color of Money' used by military leaders.  These leaders are not referring to the 1986 movie with Tom Cruise and Paul Newman.  Strangely enough, the 'Color of Money' is an official Department of Defense term that refers to the different categories of money within the DoD and the specific uses on which those funds
  • Editorial: In 2015, "Just Lead"

    As we begin 2015, and our New Year's Resolutions, there's one you should add if you haven't already. It's also one that I'd ask you to stick with throughout the year. It's simply this: just lead. All Airmen - both military and civilian, and regardless of rank or number of people you manage - have the capability and the responsibility to lead. 
  • Take a step back this holiday season

    It's amazing to me how quickly 2014 has gone by--it seems we just put away the holiday decorations in January and now we're already in December pulling them out again!  Part of the reason the year has gone so quickly is that between our family activities, our civilian jobs and our military jobs, we've all been busy.That's why December is a great
  • Suicide prevention is everyone's year-round responsibility

    Though September was suicide prevention month, prevention must be on our minds continuously. That's why I want to reiterate that it's each Airman's responsibility to prevent suicide by building personal resiliency and by being a good wingman throughout the year.Recognizing the signs of suicide is necessary for prevention. Signs include displaying
  • Airmen, families zip, flip and spin through Colorado sky

    If someone would have told me that a year and a half into my Air Force Reserve career I would be hanging up-side-down from a wire, speeding through the sky at upwards of 35 miles per hour, I would have called a recruiter a long time ago.On Sept. 20, the Buckley AFB Outdoor Recreation program hosted its first zip line tour for Airmen and their
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Did you know you can skip the call to ARPC by submitting a ticket for personnel services on MyPers? Not only that, but the MyPers website has over 3,500 articles covering a multitude of personnel-related topics!
Did you know you can skip the call to ARPC if you are looking for paperwork from your personnel file? Once a member separates and/or retires, they can access their entire master personnel file (which includes DD Form 214's, NGB 22's and evaluation reports), without a Common Access Card, through a Department of Veterans Affairs web site call eBenefits. https://www.ebenefits.va.gov/
Are you reaching age 60 and need information on applying for your retirement pay? You don't have to wait for ARPC to contact you! The pay application forms (DD Form 2656 and ARPC Form 83) should be filled out and sent to ARPC at least 45 days before the retired pay effective date, normally the 60th birthday. Check out our retirements information page here for more information: http://www.arpc.afrc.af.mil/Service-Center/Guard-Reserve-Factsheets/Fact-Sheets/Display/Article/580967/age-60-retirement-benefits/
We at the Air Reserve Personnel Center hope everyone is enjoying their individual 4th of July celebrations. Wherever you are, whatever you're doing, be safe and take time to reflect on what Independence Day means for you!
SKIP THE CALL, SKIP THE WAIT! Create your own ticket or access your information on myPers! Authorized users, to include Airmen without a Common Access Card, may access myPers using a Username/Password option--in combination with a new email temporary login code functionality--from any computer, on or off the Department of Defense network. Read here how to set up a myPers Account: www.afpc.af.mil/Support/myPers/
Across the Air Force, our diversity of background, experiences, demographics, perspectives, thought, and organization are essential to our ultimate success in an increasingly competitive and dynamic global environment. In June 2000, Pres. William J. Clinton established “Gay and Lesbian Pride Month.” Pres. Barack H. Obama changed it to “LGBT Pride Month” in June 2009. This month, in celebration of our diversity, the Buckley Public Affairs office highlighted one of ARPCs own, Tech. Sgt. Nykita Stoudemire from DPA!
Brigadier General Moore, ARPC Commander, Command Chief Master Sergeant Masters and our ARPC Directors hosted a mission brief and lunch gathering for our two Honorary Commanders, Gian Gandolpho (right center) and Kristi Kleiholz (left center). The mission of the ARPC Honorary Commander's Program is twofold; first, to educate key community leaders about the ARPC mission and to foster a supportive relationship with our community, and second, to increase military involvement in civic endeavors, bringing members of the local community into our ARPC family.
The turnout was great for this year's Summer Bash! We survived a wind storm, ate some food, pied some faces had a great time kicking off the Summer!
Did you know you can skip the call to ARPC if you are looking for paperwork from your personnel file? Once a member separates and/or retires, they can access their entire master personnel file (which includes DD Form 214's, NGB 22's and evaluation reports), without a Common Access Card, through a Department of Veterans Affairs web site call eBenefits.
Are you reaching age 60 and need information on applying for your retirement pay? You don't have to wait for ARPC to contact you! The pay application forms (DD Form 2656 and ARPC Form 83) should be filled out and sent to ARPC at least 45 days before the retired pay effective date, normally the 60th birthday. Check out our retirements information page here for more information: http://www.arpc.afrc.af.mil/Service-Center/Guard-Reserve-Factsheets/Fact-Sheets/Display/Article/580967/age-60-retirement-benefits/
Here are 10 facts about Flag Day that you may not have known. Happy Flag Day! (Also, Happy Birthday, U.S. Army!)
Did you know you can skip the call to ARPC by submitting a ticket for personnel services on MyPers? Not only that, but the MyPers website has over 3,500 articles covering a multitude of personnel-related topics.
Do you have questions about your retirement? Are you close to age 60 and need information on applying for retirement benefits and pay? If so, check out our retirements information page on the ARPC web site: http://www.arpc.afrc.af.mil/Service-Center/RETIREMENTS/
Congratulations to ARPC's recent Community College of the Air Force graduates! From the left, in the center, Technical Sgt. Pamela Torres, Staff Sgt. Chanel Coleman, Staff Sgt. Michael Parks and Master Sgt. Trinita McNutt. Not pictured, but also graduates are Technical Sgt. Phice Richards and Master Sgt. Jennifer Van Horn.
Please join us in congratulating the newest Airmen to promote at Air Reserve Personnel Center Headquarters; Senior Master Sgt. Selena Maiava, Tech. Sgt. Adam Van Horn, his brother, Tech. Sgt. Evan Van Horn, and Staff Sgt. Francisco Garzon. Congratulations to you all!
"Authorized users, to include users without a Common Access Card, may access myPers..."
On Thursday, May 24th, members of the Air Reserve Personnel Center Headquarters joined with members of the community for a celebration to help educate and promote American Asian Pacific Islander cultural awareness within HQ ARPC. Here are a few of the photos from that event.
Please join us in congratulating Master Sergeant Letitia L. Edwards, Headquarters Air Reserve Personnel Center, Buckley Air Force Base, Colorado, as the Air Force Reserve Command's nominee for the 2018 National Image, Incorporated Meritorious Service Award. Master Sergeant Edwards has made significant contributions to the success of her unit, the Air Force Reserve Command's mission, and has become an invaluable member of her community. She is truly deserving of this prestigious award.
Join us in congratulating Tech. Sgt. Melissa Schaefer and Tech. Sgt. Ronetta Mays on their recent selection for promotion to Master Sgt. Congratulations!
"We wanted to ensure that we had the ability to answer customer calls in the event of a disruption. We also showed… https://t.co/b9hamaZUKs
If you missed TRICARE Open Season, you still have time to act! In 2018, eligible beneficiaries can take advantage… https://t.co/Gqj646OE6U
TRICARE will host a webinar, "Enrollment Options After TRICARE Open Season," on Dec. 13, from 1 to 2 p.m. EST. Thi… https://t.co/CVAN1q1r7u
We will release the results from the annual Air Force Reserve Developmental Education Designation Board on Wednesda… https://t.co/so5tNjzssP
Attention Air Force Reserve captains eligible to meet the FY 19 position vacancy board!!!! PRFs must be submitted… https://t.co/9ExSIeBuVP
Congratulations to ARPC’s newest Tech and Staff Sergeants!
Still not sure what the BRS is or if you might benefit from opting in? Check out this article that is packed full o… https://t.co/DpYh6jGcAd
TRICARE is hosting a webinar, "Open Season is Here! Your Guide to TRICARE Open Season and Federal Benefits Open Sea… https://t.co/nfHETzEewy