• Phone etiquette training a good call

    Master Sgt. Cheryl Gehring isn't on the phone as much as some of the employees at the Air Reserve Personnel Center, here, but she insists good phone skills are a must for everyone. "We're a customer service organization. We all need to have an attitude of service," said Sergeant Gehring, chief of

  • ARPC Airman to train with Coast Guard

    Master Sgt. Jerry Dowdy, MS, is joining the Coast Guard - as a student at their senior enlisted academy. Sergeant Dowdy, the superintendent of the commander's support staff at the Air Reserve Personnel Center, will be one of several Airmen to represent the Air Force at the Coast Guard's Chief Petty

  • ARPC now sending U.S. flags to retiring reservists

    Honoring retiring reservists with an American flag just got easier through a centralized process at the Air Reserve Personnel Center here. ARPC officials now purchase and distribute the flags for all reservists who request one for their retirement. Flags used to cost units nearly $20 each and took

  • Reserve component prepares for JQS implementation

    Revisions to a Defense Department Joint Qualification System instruction, expected out next month, will enable Air Force Reserve officials to establish implementation procedures for Air Reserve Component Airmen. "The revision," said Maj. Eric Levesque, Chief, Developmental Education and Joint

  • Development teams provide career opportunities

    Ten to 15 minutes is all it takes to radically change an Air Force Reserve career - or not. It's ultimately up to the members to decide if they want to move up, move on or just stay put. But in any case, completing a Reserve Officer Development Plan can help make it happen. The R-ODP is Reserve

  • Contact Center expands reach with Field Support Service Element

    Commanders, The ARPC Contact Center recently added a Field Support Service Element (FSSE) that provides special attention to our institutional customers (commanders, military personnel element leaders, AFRC directors, NGB staff directors and IMA/PIRR program managers). We did this because we believe